There are big differences between how work is done in the US and in India.
Granted that the work cost in India is much lower; however if you calculate the overall cost including managing the work,, it is pretty high, and the risk is that, finally, your work will not get done.
So, if it’s a simple straightforward task, then things will work out ok in India.
But, chances are that you are giving your work to India as an outsourcing model and this involves a long-term working relationship
There are 2 models to outsource work to India.
- A company in India takes up the work. This is more expensive, but is better. The company in India knows how to handle their workers; plus they want the payment, so they will do whatever it takes.
- A company outside hires workers directly in India. This can get tedious as you have to manage the workers
I don’t want to generalize and there are exceptional workers in India too, but these are the general traits of workers in India. The comparison is with work/workers in the US, since I have no clue of work elsewhere.
The pace of work is very slow/ What takes hours in the US can take days in India.
Multitasking or doing things in parallel
A worker in India can handle only 1 task at a time. They can’t really understand the concept of multiple tasks and priorities. They will take up multiple tasks, but work on only one.
They don’t have the exposure and the expertise for certain things.
Finding the right person
Finding the right person for the job is extremely hard. This is kind of ironic since India is one of the most populous countries in the world, but worker turnover is high and it is very hard to find someone with the skillset that you are looking for.
You will see that many idle people have a lot of qualifications, because the general attitude is that if you don’t work, then pursue studies.
Sadly, people have a lot of qualifications, but a lot of what they have learnt is outdated and is not of the current industry standards.
As I said earlier, people in India cannot work on multiple tasks and with different priorities.
Excuses and chaos
I have found this to be one of the major differences in work,
A delivery date in the US means that in any case, you can expect things to be delivered and it is more-or-less a drop dead date, but in India, a given date is not fixed. Things can go wrong, and things are so chaotic, they just might go wrong, and your item may not be delivered on the given date.